I Want You to Delight Me: Iconic Customer Success Stories with Alex Booth

October 14, 2024 01:21:03
I Want You to Delight Me: Iconic Customer Success Stories with Alex Booth
None of Your Business
I Want You to Delight Me: Iconic Customer Success Stories with Alex Booth

Oct 14 2024 | 01:21:03

/

Show Notes

When we spend money at a service, a product, or an establishment, we have a baseline expectation on how we are treated as a customer. 

However, we have certain experiences with companies that just blew us away. Swept us off our feet. Made us give 10 stars on a 5-star scale. And this is better than whirlwind romance, it’s lifetime customer loyalty brewing.

In this podcast episode, I hung out with Alex Booth, CEO and Founder of Huckleberry Consulting, a Customer Success Consulting firm, to discuss our favorite stories of exceptional customer experiences. 

Check out a few well-loved brands that you know about, and check out new ones that are ready to delight you. 

***

Alex Booth is the Founder of Huckleberry Consulting, a customer success consulting firm that helps fast-growth online businesses grow through better retention, loyalty, improved CS metrics, and customer-focused affiliate programs.

He also co-owns GetCSM.com, a high level Customer Success/ Client Success Recruitment firm that serves clients all over the world. GetCSM gives you access to talented CSMs for as low as $17/ an hour, fully managed and certified. 

Check out Alex’s best work on his Linkedin.

Or visit his website and CLAIM a free consult for how to make more money with your clients through improved customer success.

Other Episodes

Episode 20

January 09, 2023 00:42:03
Episode Cover

Karla's Greatest Hits: Top 10 Learnings and Reflections from 2022

In this special solo episode, I shared about my top 10 learnings and reflections from 2022. It was such an iconic year for me...

Listen

Episode 34

May 01, 2023 00:46:41
Episode Cover

Karla's Greatest Hits: Let's Talk About Routines

Ahh... routines. As a self-confessed, self-obsessed Virgo, I love routines. They keep me moving forward and feel good about it. Indulge in this solo...

Listen

Episode 18

December 26, 2022 00:48:26
Episode Cover

Of Having a Supportive Partner with Newlyweds Jesse and Janine Schoberg

As an entrepreneur, one of the things which will literally make or break your future, is having a good life partner. We've heard of...

Listen